Maximize Your Outsourcing Benefits Through Complexity Arbitrage: or "Just Because I Said it Was Complicated Doesn't Mean that it's Hard!"

Outsourcing has become not only one of the most widely discussed business phenomena, but also one of the most poorly understood. Although it is the most rapidly growing business sector in India and is fast becoming India's fastest growing export industry, there has been little coherent explanation in the academic press for why the industry is growing now; the industry began to surge without any favorable change in labor rates, labor availability, or exchange rates to explain the industry's growth. Without an explanation for the sudden growth in outsourcing, the most important of recent past trends, it is difficult to make predictions for future developments.